Quick Trade Guarantee - FZCO
Privacy Policy
Effective Date: 30 July 2025

1. Introduction
Welcome to Quick Trade Guarantee ("we," "us," "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your Personal Data when you visit our website, www.quick-trade-guarantee.com (the "Site"), or use our services.
This policy is designed to comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and the European Union's General Data Protection Regulation (EU) 2016/679 ("GDPR").
The Data Controller for the purposes of PDPL and GDPR is: Quick Trade Guarantee FZ-LLC - IFZA Business Park, DDP, P.O. Box: 342001, Dubai Silicon Oasis, Dubai, UAE. Email: info@quick-trade-guarantee.com

2. Personal Data
We Collect We collect Personal Data that you voluntarily provide to us when you express an interest in obtaining information about us or our services. The Personal Data we collect includes:
  • Identity Data: Full name.
  • Contact Data: Email address and phone number.
  • Technical Data: We may also automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, and Browse behaviour. This is further detailed in our Cookie Policy.

3. How and Why We Use Your Personal Data
We use your Personal Data for the following purposes, based on a specific legal basis:

Purpose of Processing

Type of Data Used

Legal Basis under GDPR and PDPL

To respond to your inquiries and provide services: To contact you after you fill out a form on our Site.

Identity, Contact

Performance of a contract (or steps to enter into one).

To send quotations and offers: To provide you with information and proposals about our logistics and trade solutions as requested.

Identity, Contact

Performance of a contract (or steps to enter into one).

For marketing and promotional communications: To send you information about new services, special offers, and other updates we think will be of interest to you.

Identity, Contact

Your explicit Consent.

For business administration and legal compliance: To manage our business operations and comply with legal or regulatory obligations.

Identity, Contact, Technical

Legitimate Interests; Legal Obligation.


You may withdraw your consent for marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

4. Data Retention
We will only retain your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
  • For service inquiries: We retain your data for the duration of our business relationship and for a reasonable period thereafter (typically up to 6 years) to handle any potential legal claims.
  • For marketing purposes: We retain your data for as long as we have your consent. We will delete your data upon your request to unsubscribe or withdraw consent.

5. Data Sharing and International Transfers
We do not sell your Personal Data. We may share your data with:
  • Third-Party Service Providers: Such as IT hosting, CRM platforms, and email marketing services who process data on our behalf. These providers are contractually obligated to protect your data.
  • Advertising and Analytics Partners: With your explicit consent, provided through our cookie consent banner, we may share technical and behavioral data (such as your IP address, pages visited, and interactions) with third-party advertising and analytics partners, such as Google and Meta. This data is used to measure the effectiveness of our marketing campaigns and to deliver targeted advertising to you on other platforms (retargeting). These partners may act as independent data controllers for the data they receive. You can manage or withdraw your consent for this type of data sharing at any time through our cookie settings.
  • Legal Authorities: If required by law or to respond to valid legal processes.
As we target users in the European Union, your Personal Data may be transferred from the European Economic Area (EEA) to our headquarters in the United Arab Emirates (UAE). The UAE is not currently recognized by the European Commission as providing an adequate level of data protection. To ensure your Personal Data is protected, we implement appropriate safeguards for such transfers. For such transfers, we conduct Transfer Impact Assessments (TIAs) and rely on Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Your Data Protection Rights
Under both PDPL and GDPR, you have the following rights concerning your Personal Data:
  • The right to access: You can request a copy of the Personal Data we hold about you.
  • The right to rectification: You can request that we correct any inaccurate or incomplete data.
  • The right to erasure (the "right to be forgotten"): You can request that we delete your Personal Data, under certain conditions.
  • The right to restrict processing: You can request that we limit the processing of your Personal Data, under certain conditions.
  • The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • The right to object: You have the right to object to our processing of your Personal Data for direct marketing purposes.

7. How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection representative at: Email: info@quick-trade-guarantee.com Address: IFZA Business Park, DDP, P.O. Box: 342001, Dubai Silicon Oasis, Dubai, UAE
We will respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

8. Complaints
If you have concerns about our use of your Personal Data, you have the right to lodge a complaint.
  • In the UAE, you can complain to the UAE Data Office.
  • In the EU, you can complain to the data protection authority in your country of residence.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date." We encourage you to review this policy frequently to be informed of how we are protecting your information.
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